We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Form Faktory, we need the following information:

• Name
• Address
• Phone number
• Email address

We make the registration of your personal information for the purpose of delivering the goods to you. The personal information is registered with Form Faktory, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Form Faktory have access to the information recorded about you. The data manager in Form Faktory is: Charlotte Hilleke.

We do not store and transmit customer information encrypted.

As registered with Form Faktory, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact; charlotte@formfaktory.com.

Cookies
On https://www.formfaktory.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.
You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics
We use log statistics at https://www.formfaktory.com, which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Form Faktory’s website.

Consumer Protection
Learn more about your consumer protection when paying online with PensoPay’s payment service solution: https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints about product can be sent to:

Koncurrence- og Forbrugerstyrelsen
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commissions Online Complaints Platform. ec.europa.eu

When complaining you need to denounce our email address; mail@formfaktory.com, and the site, on which you made your purchase.